Service
  • Our service department is open 6 days a week
     
  • Our technicians are Ford Factory trained to the highest level using state of the art equipment
     
  • Complete Customer Satisfaction and Service is our aim
     
  • Free Estimates provided for Service and Body Work repairs
     
  • Courtesy Cars
     
  • Free Collection & Delivery Service from your Home or Work Address
     
  • Air-Conditioning systems checked & serviced
     
  • MOT Service on all Makes
     
  • Contract Hire & Leasing Companies Catered for
     
  • Ford Warranty Work

Ford Service
Allows you to relax knowing we're always by your side.
That's why we've created a new range of services to help keep you moving and maintain your car in the very best condition.
Ford go further to make your life easier, simpler and to free up your time. With just One Call, you can access everything Ford, to help keep you moving and maintain your Ford in peak condition. So you can relax, knowing we're always by your side.
One Call. One easy number to access all of the Ford Services 24/7.
Whatever you need, Ford One Call can connect you to all our services.
FORD One Call 0203 5644444
Every Ford vehicle comes with 12 months Roadside Assistance from the date of registration*. This can be extended for a further 12 months when your vehicle has a Scheduled service at a Ford Dealer. Available at participating Dealers only, see ford.co.uk for more information.
Keep your Ford in peak condition with a free electronic Health Check*. FORD eCHECK** provides a thorough visual inspection of your car, including its wheels and tyres, bodywork, wiper blades, oil and filter, brakes and hubs, steering and suspension, so you know if anything needs attention.
Had an accident? Ford Accident Management is here to assist you. Making an insurance claim can be frustrating, so let our experts help you through the process. Our service is free and available to all Ford owners. In the event of an accident just contact Ford One Call 0203 564 4444
For more information and full terms & conditions visit ford.co.uk/accidentmanagement
Also available is the FordPass which combines a lot of useful features in one application. Your key to a better journey. Find parking before you even leave. Get help along the way by calling or chatting with friendly new FordGuides. Contact your dealer or request Roadside Assistance1 - the list goes on. FordPass takes care of the details so you can enjoy the drive. Click here to download the FordPass app.

ONE CALL

One easy number to access all of the Ford Services 24/7.
Whatever you need, Ford One Call can connect you to all our services, including:
  • Ford Roadside Assistance
  • Ford Accident Management
  • Ford finance and insurance
  • Plus, Dealer locations, technical information and more
Make sure you save this number: FORD One Call 0203 564 4444

Ford Accident Management

Had an accident? Ford Accident Management is a fully managed service here to assist in handling your claim. Our service is free and available to all Ford owners.
Making an insurance claim can be frustrating, so let our experts help you through the process. Just contact us on 0203 564 4444 and we will:
  • Recover your vehicle where it cannot be driven
  • Provide you with a free replacement vehicle during the repair
  • Liaise with your insurance company after notification to process the claim and have repairs approved
  • Provide assistance in the completion of claim forms
  • Ensure your vehicle is repaired at a Ford approved Accident Repair Centre using genuine Ford parts by trained technicians

Free 30-point FORD eCHECK

A free 30-point visual Health Check to give you a comprehensive picture of your car's health.
FORD eCHECK provides a thorough visual inspection of your car, including its wheels and tyres, bodywork, wiper blades, oil and filter, brakes and hubs, steering and suspension, so you know if anything needs attention.
  • Free 30-point visual inspection by Ford trained technicians
  • Detailed electronic report provides explanation of any findings
  • Simple red, amber, green traffic light system shows any recommended repairs or replacements
    • Red items need urgent attention
    • Amber items need to be watched closely, but could save you time and money if they are dealt with before they deteriorate further
    • Green items are all clear
  • Receive a competitive estimate upfront for any work needed, including the use of quality Ford parts where necessary

UK & European Roadside Assistance

Every Ford vehicle comes with 12 months UK & European Roadside Assistance from the date of registration. This can be extended for a further 12 months or until your next service is due when your vehicle has a Scheduled service at a participating Ford Dealer, and you'll also get added peace of mind, because if you do break down you'll get expert roadside support: wherever you are in Europe.
Ford Service Activated Roadside Assistance is available at participating dealers only and covers you for 12 months, or until your next service is due, whichever comes first.
If you break down you'll get:
  • Friendly, skilled roadside help in the UK and Europe
  • Assistance if you breakdown at home
  • Alternative transport, replacement vehicle or overnight accommodation if your car can't be repaired on the spot
  • Recovery including caravans and trailers
  • Ford Roadside Assistance‡ is available 24 hours a day, all year round with just one phone call.
Terms & Conditions
Ford Motor Company Limited and your participating Dealer reserve the right to change, amend or withdraw the whole or part of this offer at any time.

Ford UK & European Roadside Assistance
Ford Roadside Assistance is only available at participating Dealers with Ford Services and Ford Motorcraft Services. Ford Roadside Assistance applies to all vehicles regardless of age or mileage, excludes fleet vehicles and is valid from the date of service for 12 months, or until the next service is due, whichever comes first. Ford Roadside Assistance applies to the serviced vehicle only.
Terms and conditions apply click here to download full Terms & Conditions from the Ford Web Site

FORD eCHECK
The 30-point FORD eCHECK is a visual only vehicle inspection. Your participating Ford Dealer may recommend that certain essential work be carried out on the grounds of safety before you drive your vehicle.

Ford Accident Management
Ford Accident Management is provided on behalf of Ford Motor Company Limited by WRC Ltd. Company Registration No - 07768048 Registered in England and Wales. Registered Office: The Deep Business Centre, Tower Street, Hull, HU1 4BG.

*UK and European Roadside assistance only available at participating dealers.
** In-Dealership quality checks are conducted by the RAC on any service and repair work that has been completed on customer-owned vehicles to ensure that Ford Motor Company’s high standards are met.
‡ Ford Roadside Assistance is only available at participating dealers with a Ford Scheduled Service. Ford Roadside Assistance applies to all vehicles regardless of age or mileage, excludes fleet vehicles and is valid from the date of service for 12 months, or until the next service is due, whichever comes first. Includes European service for Roadside Assistance and Repair and towing to a Ford dealer - see terms and conditions for countries covered. Ford Roadside Assistance applies to the serviced vehicle only when your vehicle has a Scheduled service at a participating dealer.

Pick Arthey (Oundle) Ltd - Registered Office: 1 Station Road, Oundle, Peterborough, Cambridgeshire, PE8 4DB - Registered in England No. 1991422 - Privacy Policy
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